Effective Date: 10 February 2025

At MedDenta Suppliers, we prioritise your privacy and the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We collect various types of information to enhance your shopping experience:

a) Personal Information

  • Name, company name, and contact details (email, phone number, billing and shipping address).
  • Account login details (if you create an account on our website).
  • Payment information (handled securely by third-party payment processors).

b) Order Information

  • Details of the products you purchase.
  • Transaction history and invoices.

c) Website Usage Data

  • Cookies and tracking technologies to analyse site performance and improve user experience.
  • IP addresses, browser type, and device information for security purposes.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders efficiently.
  • Provide customer support and respond to your inquiries.
  • Improve our website and personalise your shopping experience.
  • Send order updates, promotional offers, and newsletters (you can opt out anytime).
  • Comply with legal and regulatory obligations.

3. Data Security

We implement strong security measures to protect your data from unauthorised access, alteration, or loss. Payment details are encrypted and handled by secure third-party processors.

4. Third-Party Sharing

We do not sell or rent your personal information. However, we may share your data with:

  • Payment Processors: To securely process transactions.
  • Shipping Partners: To deliver your orders.
  • Legal Authorities: If required by law.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing emails.
  • Request details on how your data is processed.

To exercise your rights, contact sales@meddenta.co.za.